OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
164 ratings and 98 comments received in the last 90 days.
07 July 2025
On time service provuded all informayion about the new car.
04 July 2025
Probably the best customer service I've experienced from Matt and Lydia, they were incredible and a pleasure to do business with
04 July 2025
Very friendly and extremely helpful
26 June 2025
Very good service, there was a delay in delivery, but that was out of the dealership control and they kept me updated
26 June 2025
Good team working well
25 June 2025
See answer above
18 June 2025
Friendly efficient service from all staff.
11 June 2025
Quick efficient service
11 June 2025
Looked after very well. Couldn't ask for any more
09 July 2025
Very nice
09 July 2025
Felt welcome and a valued customer even though we gave an old BMW.
08 July 2025
Excellent customer service
07 July 2025
My experience was the best I have received from many BMW dealerships and would certainly use you again without hesitation.
07 July 2025
I was disappointed that recommended work was reduced in price when challenged. Why not quote the best price at outset?
07 July 2025
Great customer service especially from Jodie
05 July 2025
very professional and kind
05 July 2025
As above.
05 July 2025
Service and operation all went well, good and supportive.
04 July 2025
As above
08 July 2025
Slick, efficient, personal, it was not a 'money' transaction